GOOD TO KNOW

A little clarity.

Answers for your next light.

Where do you ship?

We ship to the 50 U.S. states and Washington, DC. Territories and APO/FPO addresses are not supported. All orders receive free standard shipping.

How long does delivery take?

Handling is estimated at 1–2 business days, followed by 3–4 business days in transit: an estimated total of 4–6 business days. See Shipping Policy for cutoff and working-day calculation.

What is the order cutoff?

7:00 PM CST (GMT−06:00), fixed year-round. Business days are Monday–Friday excluding U.S. federal holidays. After-cutoff and nonbusiness-day orders begin handling calculation on the next business day.

How are the lights powered?

All designs use wired USB 5V power, with no internal battery. A USB cable is included; a wall power adapter is not included. Controls and lighting modes vary by product and are listed on its page.

Can I return my item?

Request a return within 30 days of receipt. Change-of-mind items must be unused, in original condition and packaging. Contact us for authorization before returning.

What if my item is damaged or incorrect?

Contact [email protected] with your order number and details. We cover return shipping for our errors and items received damaged or defective. Change-of-mind return shipping is paid by the customer. No restocking fee applies.

When are approved refunds returned?

Approved refunds are returned automatically to the original payment account within 10 calendar days.

How can I get help?

Email [email protected]. Our Contact page also provides a form.